Guest receives 97% (less $500 cancellation fee) if cancellation occurs more than 30 days before arrival; No refunds within 30 days of arrival.
Do I Need a Passport to Visit the US Virgin Islands?
If you are a U.S. Citizen or Lawful Permanent Resident, you do not need a Passport. You should bring proof of citizenship or LPR status. See details here: US Customs and Border Protection: Q&A – Needing a passport to enter the United States from U.S. territories
How should I leave the property?
Although a maid service comes before you arrive and after you leave to ensure the property is clean, you are responsible for leaving the property in the condition in which you received it. You are renting someone’s home and you should be respectful and leave it the way you would want your own left. If additional cleaning is required, in excess of your Security Deposit, your credit card on file may be charged.
What different payment options are available?
We accept personal checks as well as echecks or debit and credit cards. A $500 deposit is required to hold your reservation.
The property isn’t available for my dates. Can you help?
Certainly! Simply send us an email at reservations@dolphinsparadise-stcroix.com. We may be able to suggest alternate dates or work with you; even if that means suggesting a vacation listing through a competitor.
I’ve never stayed in a vacation rental property before. How does this work?
You are renting directly from me, to stay in my vacation home.
To learn more about how vacation rentals work and some general guidelines, check this site.
Do you offer wireless internet?
Yes. We have high-speed wireless internet throughout the condo.
The password will be provided in the information packet you receive before arrival.
Do you allow pets?
No. Pets are not allowed at the Pelican Cove complex.
Do you offer early check-in or late check-out?
Standard check-in time is 4:00 PM and check-out is 11:00 AM. We ask that all guests please respect the check-in/check-out times unless other arrangements have been made in advance. In most cases, our housekeeping staff will need all the time available between guests to clean and reset the condo. Requests for early check-ins/late check-outs will be accommodated whenever possible but are subject to availability, additional fees and pre-arrangement.
Is there a gym nearby?
Our preferred gym on the island is the Beeston Hill Fitness Center, which has day, week, and month passes for purchase.
There are also several options for yoga, including a morning yoga sail on Fridays.
